Terms and conditions
Terms and Conditions
These terms and conditions apply to all purchases made through the Eva & Blake website, reachable via info@eva-blake.com.
1. Applicability
By placing an order, you agree to these terms and conditions.
2. Product Information
We make every effort to describe our products accurately and provide up-to-date information. Typographical errors or inaccuracies may occur.
3. Ordering and Payment
Orders are processed upon receipt of full payment. Available payment methods may vary by country. Customers should check which methods are available for their location.
4. Processing and Delivery
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Processing time: 1–3 business days
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Delivery time: 7–14 business days after order placement
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Products are shipped directly from our supplier in China
5. Returns and Cancellations
Please see our separate Returns Policy for full conditions.
6. Liability
Eva & Blake is not responsible for loss or damage during shipping if tracking shows the package has been delivered. Always check the address carefully.
7. Intellectual Property
All content on the website (texts, photos, logos) is the property of Eva & Blake and may not be used without permission.
8. Complaints Procedure
Complaints can be submitted in writing via info@eva-blake.com. We aim to respond within 5 business days.
9. Governing Law
These terms and conditions are governed by the law of Canada, in accordance with applicable provincial and federal regulations, as Eva & Blake operates exclusively in Canada.